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The Premier Association Empowering Event Service Professionals

We believe in empowering event service professionals—whether you’re from a CVB, Hotel, Convention Center or Venue—to effortlessly exceed client expectations through top-tier education, networking and professional development. 

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Events

February
Webinar

February, 26, 1:00pm ET

Own Your Zone: The Performance Reset Masterclass

National Celebrate Services Week

August 3-7, 2026

ESPA members – this is your time to plan local celebration events!

2027 Annual Conference

January 25-27, 2027

The Westin Copley Place
Boston, MA

ADVANCE YOUR CAREER WITH EVENT SERVICE PROFESSIONAL CERTIFICATION


Earning the Event Service Professional Certification (ESPC)—the hallmark of excellence for the event services profession—demonstrates that you possess the skills and talents to be effective in this important role. ESPC showcases your commitment to continuous learning and professional development.

ESPC sets you apart.

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Our Latest ESPC Achievers

Abby Mikel

ESPC
Meet Minneapolis

Brad Knapp

ESPC
Louisville Tourism

For 30 years, ESPA (formerly ACOM) has been the only association and voice representing event service professionals from CVBs, hotels and convention centers from across North America. It is a community for CSMs, an educational resource, a network of your peers, a place and forum for event service professionals to be heard and to learn. An organization that advocates for the role and impact event service professionals have on the success of events and of destinations, hotels and convention centers. Through education and networking, members learn skills to be more effective service managers; gain a better understanding of the breadth of their role; learn about planners' expectations and build career-long connections. 

What is the Event Service Professionals Association?

For 30 years, ESPA (formerly ACOM) has been the only association and voice representing event service professionals from CVBs, hotels and convention centers from across North America. It is a community for CSMs, an educational resource, a network of your peers, a place and forum for event service professionals to be heard and to learn. An organization that advocates for the role and impact event service professionals have on the success of events and of destinations, hotels and convention centers. Through education and networking, members learn skills to be more effective service managers; gain a better understanding of the breadth of their role; learn about planners' expectations and build career-long connections. 

Member Benefits 

Professional Development 

Advance your career with exclusive certification, training and tools designed for event service professionals. Build the skills you need to deliver exceptional event experiences.

Community

Join a powerful network of peers who understand your role. Share ideas, gain support and build lasting connections with colleagues across CVBs, hotels and convention centers.

Resources

Access guides, strategies and insider knowledge built for service leaders like you. Stay ahead of planner expectations and master operational best practices.

Advocacy

Join the only association championing the role of event service professionals. Your voice drives the industry and highlights the value you bring to every event.

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